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The Privacy and Personal Data Protection Policy ensures all use of personal data held by the supporters club protects individual’s privacy, takes into account legal requirements and is compliant with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

Our Privacy Policy

Exmouth Town Supporters Club (ETSC) recognises the importance of protecting personal privacy. This privacy policy outlines how the supporters club collects, uses and protects information about you when you access the website. Whenever personal data is collected via your use of this website, that information will only be used in accordance with this privacy policy and relevant legislation.

ETSC may occasionally amend this policy by updating this page. If you have any questions or concerns please contact us.

The information we collect and how it is used

We collect information and images for this website directly from Exmouth Town FC, its supporters, the Mufftown Casuals Facebook Group, and third parties. The purpose of this information is to present an acceptable face of Exmouth Town FC, Exmouth Town Supporters Club and the Mufftown Casuals, our community, and local football in general. It is our endeavour to do this in an entertaining and occasionally humerous fashion. It is not our intention to upset, or to cause ambarrassment or offence. Wherever possible, we will contact those concerned to seek permission for the ways that we are using this information. If you have reason to complain about our use of information or images, please read about your rights below and contact us accordingly.

We may also ask you to provide personal information to enable us to provide a specific service that you have requested, examples include:

  • requesting membership
  • requesting merchandise
  • voluntarily completing an online poll or survey

The webpage requesting this personal information will provide details of how the information will be used. All personal data collected in this way will be processed in accordance with data protection legislation and will only be used for the purpose(s) specified at the time of collection.

Web Log Files

In common with most websites we automatically log certain information about every visit to the site. This includes your IP address and information relating to your requests from our servers, for example date and time, referrer, user agent (browser), request type and details of request size. This information is anonymous unless you have logged in to a secure area of the site using an identifying username and password. The information is used to help us manage the website (eg detecting bugs) and where necessary to investigate potential computer misuse or breaches. Under normal circumstances these log files will only be accessed by authorised members our team, however we do have a legal obligation to make our log files available to external authorities such as the Police, when requested.

Cookies, analytics and remarketing

Cookies are small text files which are placed on your device’s storage to help us monitor the use of our website and provide access to certain features. A cookie does not identify the individual – only the device used; it does not gives us access to your device.

Cookies enable us to provide you with a better experience of our website. We uses cookies to track user behaviour, improve and personalise the services we offer and remember previous actions (eg which items have been placed in an online shopping basket). We do not use cookies which have a high impact on your privacy and will regularly review the use of cookies on our site to protect your privacy.

Can I turn off cookies?

You can change the settings in your browser to refuse cookies; you can also delete cookies using the tools in your browser. However in doing so you may be unable to access certain feature of our website and our websites may not operate correctly in your browser. For more information about cookies please visit


ETSC is committed to ensuring the security of our website and any information you provide using the site. The website has procedures in place to help protect against loss, misuse and alteration of information.

Password access

Where you require a password to access parts of the website you are responsible for keeping the password safe and secure at all times, you must not share it with anyone else.

Third party links

The website contains links to other websites which may be of interest to our users. We are not responsible for the content of these websites and have no control over any information you may provide to third parties.

Information security policy

Read more information on our information security policy.

Your Rights

ETSC will not sell, distribute or lease your personal information to third parties unless we have informed you, have your permission or are required to by law. Information may be shared with third parties who are under contract to act for us.

We take our responsibilities under the Data Protection Act (DPA) and General Data Protection Regulation (GDPR) seriously and will only process personal data in accordance with the Act. You have the right to access your personal data held by the supporters club.

Full details of your rights with regard to the Exmouth Town Supporters Club are available here. Details of your rights and our website are available here.

If you believe the information we are holding on you is incorrect or you require further information about how we use your information please contact us.